Skip to content
webcamtherapy

Therapy explained

How to check a therapist is registered with BACP, NCPS or UKCP

Counselling and psychotherapy are not protected titles in the UK, so it helps to know how to check a therapist's registration yourself. Here is a simple, step-by-step guide.

By WebcamTherapy editorial team Updated 6 min read

When you are looking for a therapist, you are trusting someone with very personal parts of your life. It makes sense to want to know that they are properly trained and that they follow clear professional standards. One of the most useful ways to check this is to confirm that they are registered with a recognised professional body.

In the UK, three of the main bodies for counsellors and psychotherapists are the British Association for Counselling and Psychotherapy (BACP), the National Counselling and Psychotherapy Society (NCPS) and the UK Council for Psychotherapy (UKCP). This guide explains why registration matters, how to check it for yourself, and what to do if something does not add up.

Why checking registration matters

You might assume that anyone calling themselves a counsellor or psychotherapist must have a licence. In fact, in the UK these job titles are not protected by law. This means, in principle, someone could use them without formal training.

That is where professional bodies come in. When a therapist is a registered member of BACP, NCPS or UKCP, it generally means they have:

  • completed training that meets the body's standards
  • agreed to follow its code of ethics, which covers things like confidentiality, boundaries and putting the client's wellbeing first
  • committed to ongoing learning and regular clinical supervision (where they discuss their work with an experienced colleague)
  • accepted that clients can raise a complaint with the body if something goes wrong

The registers held by these three bodies are accredited by the Professional Standards Authority (PSA), an independent organisation that oversees health and care registers. This gives an extra layer of reassurance that the register itself is well run.

Step one: ask the therapist

The simplest place to start is to ask. A registered therapist will not mind, and many will already list it on their profile or website. You could say something like:

Could you tell me which professional body you are registered with, and your membership number?

It is completely reasonable to ask this before your first session. Good therapists understand that checking is a sensible thing to do, not a sign of distrust.

Make a note of three things:

  • the name of the professional body
  • the therapist's full name as it appears on their registration
  • their membership or registration number, if they have one

Step two: search the official register

Each of the three bodies keeps a public register or directory that you can search online for free. The key is to go to the body's official website yourself, for example by typing its name into a search engine, rather than clicking a link or badge on the therapist's own website. Logos and badges can be copied, so checking at the source is the safest approach.

BACP

BACP has a public register of its members. You can usually search by name, and sometimes by membership number or location. The register shows whether the person is a current registered member and their level of membership. You may see the word accredited, which is an additional level some members achieve after meeting further requirements.

NCPS

NCPS also has a searchable register of its accredited registrants. As with BACP, you can look someone up by name and see whether they are currently registered and at what level.

UKCP

UKCP keeps a register of psychotherapists and psychotherapeutic counsellors. Its search tool lets you find a registrant by name and confirm that their registration is current.

If you are struggling to find someone, try different spellings or a shorter version of their name. Some people register under a full first name but use a shortened one day to day. If you still cannot find them, it is fine to go back to the therapist and ask, or to contact the professional body directly.

Step three: check the details match

Finding a name on the register is a good start, but it is worth taking a moment to check that the details line up. Look for:

  • The same person. Does the name, and where shown, the location or membership number, match what the therapist told you?
  • Current status. Make sure the registration is active, not expired or lapsed.
  • Any notices. Professional bodies may publish information about members who have had a complaint upheld or who are subject to conditions. These are not common, but it is reassuring to know there are none.

You might also find it helpful to check the PSA's list of Accredited Registers, which confirms which registers have met its standards.

What about psychologists and other professionals?

Some people who offer talking therapy are psychologists rather than counsellors or psychotherapists. Certain psychologist titles, such as clinical psychologist and counselling psychologist, are protected by law. People using these titles must be registered with the Health and Care Professions Council (HCPC), which has its own online register you can search in a similar way.

You may also come across professionals registered with other accredited bodies. The same basic steps apply: ask where they are registered, then check the official register yourself.

What registration does and does not tell you

Registration is an important baseline. It tells you that a therapist has met recognised training standards and has agreed to work ethically and be held accountable. It does not tell you everything, though.

It will not tell you whether a therapist is the right person for you, whether their approach suits what you are going through, or whether you will feel comfortable talking with them. Those things often become clearer in the first session or two. It is also fine to ask a therapist about their experience with the kind of difficulty you want help with, and how they tend to work.

If you are unsure what type of support you need, your GP can be a good person to talk to about your situation and the options available.

If something does not feel right

Most therapists work carefully and ethically. Still, it helps to know what to do if you have concerns. Some things that might give you pause include a therapist who:

  • avoids telling you where they are registered, or gives vague answers
  • cannot be found on the register they mention
  • shows a logo or badge but the details do not match the official register
  • pressures you to commit to many sessions or pay large sums upfront before you have had a chance to see whether it suits you

If you have already been seeing a registered therapist and something has happened that worries you, you can contact their professional body. Each has a complaints process and can explain how it works. You do not need to have everything worked out before getting in touch.

If you are feeling very distressed, please remember that therapy, including online therapy, is not an emergency service. In the UK you can call 999 in an emergency, call NHS 111 for urgent advice, or contact Samaritans free on 116 123 at any time, day or night.

A quick checklist

  1. Ask the therapist which body they are registered with and for their membership number.
  2. Go directly to that body's official website.
  3. Search the register using their name or number.
  4. Check the name, details and current status match.
  5. Look out for any published notices.
  6. Ask questions about their experience and approach, and notice how comfortable you feel.

Checking registration usually only takes a few minutes, and it can give you real peace of mind as you start therapy. On WebcamTherapy, you can browse therapists registered with BACP, NCPS or UKCP and book a private one-to-one video session when you feel ready. Whichever route you choose, taking a moment to check is a sensible, caring step for yourself.

WebcamTherapy editorial team

Our articles are reviewed by registered therapists before publishing.

Therapy explained

How to tell if a therapist is the right fit for you

The relationship you have with your therapist matters. Here is how to notice whether it is working, how to tell normal discomfort from a poor match, and what to do if you want to change.

22 Jul 2024 · 7 min read